Meet the managers.

Gemma Lewis: As an experienced Operations Manager, I am passionate about building strong, lasting relationships with both our clients and candidates. Recruitment is not just about filling roles, it’s about truly understanding people, businesses, and the goals that drive them. I take pride in ensuring our clients feel supported and confident in the service we provide, whilst candidates feel valued and understood.

Equally important to me is maintaining the highest standards of compliance and operational excellence. In a fast-moving industry, compliance is more than just a requirement—it is a foundation of trust, protecting both clients and candidates while ensuring every process is fair, transparent, and ethical. By combining a people-first approach with a strong commitment to compliance, I ensure that every partnership is built on integrity, consistency, and long-term success.

David Meloy: I lead the Driving Division, a fast-paced and highly demanding sector that requires both precision and flexibility. I take great pride in consistently delivering cost-effective, reliable solutions while maintaining the highest standards of customer service.

My focus is not only on meeting client expectations but on exceeding them, building long-term partnerships based on trust and performance. Whether it’s managing complex logistics, adapting to last-minute changes, or finding innovative ways to add value, I am committed to providing clients with a seamless service that balances efficiency with a personal touch.

With a passion for the industry and a people-first approach, I strive to ensure the continued success of the division and the satisfaction of every client we serve.

As an experienced Operations Manager within the recruitment industry, I am passionate about driving high standards in compliance, service, and delivery while fostering strong and lasting relationships with both clients and candidates. I ensure that every placement not only meeting business objectives but also supports the growth of our clients and candidates.

With a strong focus on compliance, I ensure that all processes align with industry regulations and best practices, safeguarding both clients and candidates throughout the recruitment process. My commitment to service means I consistently deliver tailored staffing solutions that meet client needs, while maintaining a people-centric approach.

I am the Operations Manager at our branch in Shepton Mallet, with a proven track record of making operations run smoothly and efficiently. I specialise in Compliance, Service Excellence, and Workforce Management, working across the Industrial, Driving, and Commercial sectors. I’m passionate about maintaining high service standards, leading multi-sector recruitment operations, and finding new ways to enhance client satisfaction. I thrive on driving continuous improvement across all service lines and take pride in being a hands-on leader who is committed to compliance, people development, and strategic growth.

As the Operations Manager for our Skelmersdale branch, I bring a strong industrial and food background with extensive experience managing large-scale accounts. I’m passionate about building strong, lasting relationships with both clients and candidates, ensuring every partnership is built on trust, understanding, and shared success.

Having worked across industries governed by strict legal and ethical standards, I take pride in maintaining the highest levels of compliance and operational excellence. By combining a people-first approach with a strong commitment to integrity and consistency, I strive to deliver a service that’s transparent, ethical, and dependable for everyone I work with.

Elwira Luterek: As Operations Manager at our Swindon office, I bring over 11 years of hands-on experience in the industrial sector, combining operational expertise with a deep understanding of workforce needs.

Throughout my career in manufacturing, logistics, and industrial staffing solutions, I have managed everything from high-volume recruitment campaigns to complex shift scheduling, ensuring smooth day-to-day operations while maintaining compliance and quality standards. My background includes overseeing large-scale temporary and permanent placements, optimising resource allocation, and building strong, long-term relationships with both clients and candidates.

Known for my meticulous attention to detail and practical approach, I play a key role in streamlining processes, improving efficiency, and supporting our teams in delivering a reliable, high-quality service. With a strong track record of meeting tight deadlines and adapting to the fast-moving demands of the industrial sector, I ensure our clients receive the skilled staff they need, exactly when they need them.

Sarah Elliott: As Operations Manager, Sarah Elliott heads up the Permanent Division at Thrive Trowbridge. Since joining the business in 2020, she has brought a wealth of professional and commercial recruitment experience to create a thriving permanent recruitment desk alongside the already well-established Driving & Industrial divisions.

Guided by Thrive Group’s Vision and Values, Sarah takes a collaborative, people-first approach, ensuring every interaction supports both clients and candidates in achieving lasting success. Drawing on longstanding relationships and deep local market knowledge, she provides valuable insights to support local manufacturing businesses in securing the right talent for roles such as Operations / Production Managers, Quality Managers, Engineers, QC / Laboratory Technicians, H&S / Compliance Officers, and Machine / Process Operators.

Sarah leads the Permanent Division with a strong emphasis on partnership and shared success, working closely with Sarah Collins, Commercial Manager. With an extensive commercial recruitment background gained in Australia as well as the UK, Sarah Collins specialises in permanent roles within Legal, Financial Services as well as Finance/Accounting, bringing focused expertise and a passion for connecting the right people with the right opportunities.

Elwira Luterek: As Operations Manager at our Trowbridge head office, I bring over 11 years of hands-on experience in the industrial sector, combining operational expertise with a deep understanding of workforce needs.

Throughout my career in manufacturing, logistics, and industrial staffing solutions, I have managed everything from high-volume recruitment campaigns to complex shift scheduling, ensuring smooth day-to-day operations while maintaining compliance and quality standards. My background includes overseeing large-scale temporary and permanent placements, optimising resource allocation, and building strong, long-term relationships with both clients and candidates.

Known for my meticulous attention to detail and practical approach, I play a key role in streamlining processes, improving efficiency, and supporting our teams in delivering a reliable, high-quality service. With a strong track record of meeting tight deadlines and adapting to the fast-moving demands of the industrial sector, I ensure our clients receive the skilled staff they need, exactly when they need them.

I am the Operations Manager of Thrive Group Wakefield. In my role, I oversee the day-to-day operations of our Wakefield branch, ensuring that everything runs smoothly and efficiently so that we can deliver exceptional service to our clients and candidates alike.

With 17 years of experience in both temporary and permanent recruitment across sectors including manufacturing, engineering, sales, and live events, I have developed a deep understanding of the industry and what it takes to match the right talent with the right opportunity. I act as the key link between our clients and our operations team, ensuring that expectations are not only met but consistently exceeded.

I am passionate about creating streamlined processes, fostering strong client relationships, and helping businesses and individuals thrive in today’s competitive market. My goal is always to provide a recruitment experience that is professional, efficient, and truly value-driven.