Service Advisor Lead

Job Details

Location: Wiltshire
Job Type: Permanent / Full Time
Sector: Call Centre & Customer Service
Job Posted: 32 days ago
Contact Email: sarah.elliott@thrivegroup.co.uk
Job Start Date: 2026-06-08
Application Expiry Date: 09/07/2026
Job Reference: 952386

Full Job Description

Motor

Thrive Group are delighted to be working with our client based in Swindon who a looking to recruit a Service Advisor Lead on a permanent basis
 
What you will be doing:
 
Reporting Service Manager and Aftersales Manager, working within a fast paced, friendly team.

  • Greet customers and provide them with a positive experience
  • Arrange vehicle inspections and provide detailed reports to customers
  • Explain recommended repairs and services to customers in a clear and understandable manner
  • Provide accurate estimates for repairs and services
  • Schedule appointments and manage the service department's calendar -
  • Co-ordinate with Technicians to ensure timely completion of repairs

What you will need to succeed:

  • Previous experience as a service advisor is essential
  • Strong communication and interpersonal skills
  • Knowledge of automotive systems and repairs is a plus.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficient computer skills for data entry and record keeping.

What you will receive in return:

  • up to £36,000 pern annum
  • Monday to Friday - 42.30 hours per week
  • Generous holiday allowance
  • Health and Wellbeing support service
  • Team Member Discounts and incentives
  • Free onsite Parking
  • You can be sure of receiving the best quality training and development from  manufacturers and Group staff.

What you need to do next:
If this position sounds of interest and you would like to be considered. Please email on
sarah.elliott@ thrivegroup.co. uk or contact me on 01225 632666 to discuss further.
Thrive group are acting as an employment agency with respect to this vacancy.
If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
PRMSTH

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